Frequently Asked Questions


How long does it take to complete an aerial survey?

The time it takes to conduct an aerial survey depends on the size of the property and how much footage needs to be captured. It also depends on how long it takes for our surveyor to set up the drone and conduct risk assessments. Typically, it takes between 1 and 2 hours to complete the survey.

What will an aerial survey show me?

An aerial survey will be able to show detailed images and footage in high quality format of your building, the roof, chimney area and can even detect thermal signatures to pin point loss of heat. This is ideal if you are attempting to improve the efficiency of the buildings heating system and insulation.

Will I need to be present on site for the survey to be carried out?

Not necessarily, our surveyors can carry out the survey as long as we have access to all the grounds of the property. This is to ensure our surveyors have sight of the drone at all times during the aerial survey.

Are you insured?

Yes, all our drone pilots and Alpine Sky are fully insured and hold £5,000,000 liability insurance cover.

Are you registered with a drone organisation?

Yes indeed, we are registered with Drone Safe and all our aerial surveyors are CAA approved pilots with permits to fly drones for commercial use.

Are the drone pilots experienced qualified users?

Yes they are. They are also qualified surveyors, most with more than 15 years surveying experience.

I have pets, will the drones scare or disturb them?

Most pets are unaffected by drones, the machines themselves do give off a buzzing sound when in flight or on the ground but to date we have not experienced any distress caused to animals when carrying out aerial surveys. Our drone pilots may well advise that any pets outside be brought into the property during the survey as a precautionary measure and to allow the pilot to fully concentrate.

What if the drone crashes into my house or property?

We have never experienced this due to the expertise and experience of our pilots, however, we do undertake a vast number of safety checks and precautions before attempting take off. We also ensure that all safety protocols are in place and fully working.

When will I receive my aerial survey report?

Typically, our clients receive their aerial survey report within 48 hours. However, depending on the complexity of the building or the issues found, the surveyor may call to discuss with you in person also.

Do you carry out the repair work if needed, after the aerial survey is complete?

No, we do not. We are totally independent, which, provides you with peace of mind that our reports are unbiased, impartial and have no further financial gain by doing the work. We recommended you have any remedial works carried out by a reputable tradesperson, which, can be found on websites such as Checkatrade.